Your privacy is a legal right, not a courtesy. This Privacy Policy is issued in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the data governance requirements imposed on jli29 by PAGCOR as a condition of its online gaming license. By using the jli29 platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions at any point, please contact our Data Protection Officer using the details in Section 13.
DPA 2012 Compliant
jli29 processes all personal data in accordance with Republic Act No. 10173 and is registered with the National Privacy Commission (NPC) of the Philippines.
SSL Encryption
All data transmitted between your device and jli29's servers is protected with SSL/TLS encryption, making it unreadable to third parties intercepting the connection.
No Selling of Data
jli29 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used only for the purposes described in this Policy.
Player Data Rights
Under the Philippine DPA, you have enforceable rights over your personal data — including the right to access, correct, delete, and object to processing. jli29 honors these rights.
Defined Retention Periods
jli29 retains your personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by Philippine law and PAGCOR regulations.
Dedicated DPO
jli29 has appointed a Data Protection Officer (DPO) as required by the DPA. The DPO oversees all data privacy compliance and is the primary point of contact for privacy concerns.
1 Introduction
This Privacy Policy ("Policy") describes how jli29 ("jli29," "we," "us," or "the Company") collects, uses, discloses, retains, and protects personal information relating to individuals ("you," "the Player," or "the User") who access or use the jli29 online gaming platform at jli29.cam.
jli29 is operated as a PAGCOR-licensed online gaming platform serving Filipino players. As an operator subject to Philippine jurisdiction, jli29 is bound by the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, the issuances of the National Privacy Commission (NPC), and applicable PAGCOR data governance requirements. This Policy reflects those obligations.
This Policy applies to all personal information collected through the jli29 website (jli29.cam), the jli29 account registration and login processes, deposits and withdrawals, gameplay activity, customer support interactions, promotional participation, and any other interaction between you and jli29. It applies whether you access jli29 from Metro Manila, Cebu, Davao, or anywhere else in the Philippines.
This Policy should be read alongside the jli29 Terms & Conditions, which govern the overall relationship between you and jli29, and the Responsible Gaming page, which explains how your data may be used to support player protection programs.
2 Data Controller Identity
For the purposes of the Philippine Data Privacy Act, jli29 is the personal information controller (PIC) with respect to the personal data of Players using the jli29 platform. As a personal information controller, jli29 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable privacy laws.
jli29 has appointed a Data Protection Officer (DPO) as required by Section 21 of the DPA and NPC Circular No. 16-01. The DPO's contact details are set out in Section 13 of this Policy. The DPO is responsible for overseeing jli29's data privacy program, handling data subject requests, and acting as the primary liaison with the National Privacy Commission.
Note on Third-Party Game Providers: Some games available on jli29 are supplied by third-party game studios (e.g., JILI, PG Soft, Pragmatic Play). In the context of game outcome data and RNG logs, these studios may act as separate personal information processors under data processing agreements with jli29. jli29 remains responsible for ensuring that those processors handle Player data in accordance with the DPA.
3 Personal Data We Collect
jli29 collects personal data about you in the following categories. We collect only what is necessary for the specified purposes and do not collect data beyond what is reasonably required.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, selfie for KYC verification | Account registration; KYC verification process |
| Contact Data | Philippine mobile number, email address, residential address | Account registration; account settings updates |
| Financial Data | GCash account number, Maya account, BPI/BDO account reference, transaction amounts, deposit and withdrawal history | Payment transactions; cashier interactions |
| Gaming Activity Data | Games played, bet amounts, session durations, win/loss history, bonus usage, game preferences | Automatically recorded during platform use |
| Technical Data | IP address, device type, operating system, browser type, session tokens, login timestamps, location data at point of access | Automatically collected via server logs and cookies |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, feedback submissions | Customer support interactions; feedback forms |
| Marketing Preferences | Consent to receive promotions, preferred communication channel, opt-out status | Account settings; consent collected at registration |
jli29 does not intentionally collect sensitive personal information as defined under Section 3(l) of the DPA (such as health information, political opinions, religious beliefs, or genetic data) except where strictly required by applicable law or PAGCOR regulation — for example, health information relevant to a self-exclusion request made on responsible gaming grounds.
4 How jli29 Uses Your Personal Data
jli29 uses your personal data only for the purposes described in this section. We do not use your data for any purpose incompatible with the original purpose for which it was collected without your prior consent, except where permitted or required by law.
- Account creation and management. To register your jli29 Account, verify your identity, maintain your account record, and communicate essential account information such as security alerts, password reset confirmations, and account status notifications.
- KYC and compliance. To conduct Know Your Customer verification as required by PAGCOR and Philippine anti-money laundering regulations. This includes verifying your age (21+ as mandated by PAGCOR), confirming your identity, and screening against watchlists as required by the Anti-Money Laundering Act (AMLA) and its amendments.
- Processing transactions. To process deposits, withdrawals, and in-account transfers via GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, GrabPay, and QR Ph, and to maintain accurate financial records of all transactions.
- Delivering gaming services. To enable you to access and play games on the jli29 platform, to record game outcomes and transaction logs as required by PAGCOR, and to resolve disputes regarding game results.
- Responsible gaming. To monitor gaming patterns for indicators of problem gambling behavior, to administer deposit limits, session limits, cooling-off periods, and self-exclusion requests, and to comply with PAGCOR's responsible gaming obligations imposed on licensed operators.
- Customer support. To respond to your enquiries, resolve complaints, and provide assistance with account, payment, or gameplay issues through our 24/7 live chat service.
- Security and fraud prevention. To detect, prevent, and investigate unauthorized account access, fraudulent transactions, money laundering, bonus abuse, multi-accounting, and other prohibited conduct.
- Marketing communications. To send you promotions, bonus offers, and platform updates by SMS or email, where you have provided explicit consent to receive such communications. You may withdraw this consent at any time through your account settings.
- Platform improvement. To analyse aggregate, anonymised usage data to improve the performance, security, and user experience of the jli29 platform.
- Legal and regulatory compliance. To comply with applicable Philippine laws, PAGCOR licensing conditions, NPC requirements, court orders, and other legal obligations.
5 Legal Basis for Processing
Under the Philippine Data Privacy Act, jli29 must have a lawful basis for processing your personal data. The following legal bases apply to jli29's processing activities:
- Contract performance. Processing necessary to fulfill the jli29 Terms & Conditions that you agreed to upon registration — including operating your account, processing payments, and delivering gaming services.
- Legal obligation. Processing necessary to comply with legal obligations imposed on jli29, including PAGCOR license conditions, AMLA reporting requirements, KYC obligations, and NPC data governance mandates.
- Legitimate interests. Processing necessary for jli29's legitimate business interests that are not overridden by your privacy rights — including fraud detection, platform security, responsible gaming monitoring, and product improvement, provided such processing is proportionate and not intrusive.
- Consent. Processing based on your explicit, informed, and freely given consent — principally for marketing communications. Consent-based processing may be withdrawn at any time without affecting the lawfulness of prior processing.
6 Sharing Your Personal Data
jli29 does not sell, rent, or trade your personal data with third parties for commercial purposes. Your personal data may be shared in the following circumstances only:
- Game providers and technology partners. jli29 shares necessary gaming activity data with our licensed game studio partners (such as JILI, PG Soft, Pragmatic Play) solely for the purpose of delivering game functionality, resolving game disputes, and maintaining audit logs as required by PAGCOR. These parties are bound by data processing agreements that impose equivalent data protection standards.
- Payment processors. To process GCash, Maya, BPI, BDO, and other payment transactions, jli29 shares financial transaction data with the relevant payment service providers. Each provider is subject to its own regulatory obligations under the Bangko Sentral ng Pilipinas (BSP) and applicable Philippine financial laws.
- PAGCOR and regulatory authorities. jli29 is legally required to provide transaction logs, player data, and game records to PAGCOR upon request as a condition of its online gaming license. jli29 will disclose data to law enforcement agencies, courts, or other government bodies as required by court order or applicable Philippine law, including the Anti-Money Laundering Council (AMLC).
- Identity verification providers. jli29 uses third-party KYC verification service providers to validate identity documents submitted during account registration. These providers process identity data under strict confidentiality obligations consistent with the DPA.
- Professional advisers. Legal counsel, auditors, and compliance consultants who assist jli29 in meeting its regulatory obligations may have access to personal data on a strictly need-to-know basis, subject to professional confidentiality obligations.
Cross-border transfers: Where jli29's service providers are located outside the Philippines (e.g., certain game studio servers or cloud infrastructure), jli29 ensures that adequate data protection safeguards are in place, including contractual data transfer mechanisms consistent with the DPA's requirements for cross-border data transfers.
7 Cookies & Tracking Technologies
jli29 uses cookies and similar tracking technologies to operate the platform effectively, enhance security, and improve your experience. The following categories of cookies are used:
- Strictly necessary cookies. Essential to the operation of the jli29 platform. These include session authentication cookies that maintain your logged-in state and security tokens that protect your account from cross-site request forgery. These cookies cannot be disabled without rendering the platform non-functional.
- Functional cookies. Allow jli29 to remember your preferences — such as your preferred game lobby view, language setting, or responsible gaming settings — so that you do not need to reconfigure these on every visit.
- Analytical cookies. Used by jli29 to collect anonymised data about how the platform is used — page visits, feature engagement, session durations — to support platform improvement. These cookies do not identify you personally.
- Security cookies. Used to detect and prevent fraudulent access attempts, bot activity, and unusual login patterns. These cookies are part of jli29's fraud prevention and account security infrastructure.
You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the jli29 platform. Blocking functional or analytical cookies will reduce personalization and jli29's ability to improve its services, but will not prevent you from accessing your account or placing bets.
8 Data Retention
jli29 retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law and PAGCOR regulations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & KYC records | 5 years after account closure | AMLA / PAGCOR requirements |
| Financial transaction records | 5 years after transaction date | AMLA, BIR, PAGCOR requirements |
| Game activity logs | 3 years after session date | PAGCOR audit requirements |
| Customer support records | 3 years after interaction | Legitimate interests / dispute resolution |
| Marketing consent records | Duration of consent + 1 year | DPA consent documentation requirement |
| Self-exclusion records | Lifetime of self-exclusion + 5 years | PAGCOR responsible gaming obligations |
Upon expiry of the applicable retention period, jli29 will securely delete or anonymise your personal data in a manner that prevents reconstruction or re-identification. Where data is anonymised rather than deleted, the anonymised data set may be retained for longer periods for statistical and product analysis purposes.
9 Security Measures
jli29 implements organizational and technical security measures proportionate to the risks presented by its data processing activities. These measures include, without limitation:
- Encryption in transit: All data transmitted between your device and jli29's servers is encrypted using SSL/TLS protocols. This applies to account login, payment processing, game data, and all other platform traffic.
- Encryption at rest: Sensitive personal data stored in jli29's systems, including KYC documents, financial records, and passwords, is encrypted at rest using industry-standard encryption standards.
- Password hashing: jli29 stores user passwords using cryptographic one-way hashing. Your actual password is never stored or accessible in plaintext form by any jli29 staff member or system.
- Access controls: Access to systems containing personal data is restricted to jli29 personnel who require access for their specific role. Access rights are reviewed periodically and revoked upon role change or departure.
- Two-factor authentication: jli29 offers SMS-based two-factor authentication for Player accounts to add a second verification layer beyond the password. Players are strongly encouraged to enable 2FA.
- Intrusion detection and monitoring: jli29 operates continuous security monitoring on its infrastructure to detect unauthorized access attempts, anomalous activity, and data exfiltration.
- Third-party security assessments: jli29 conducts periodic security assessments of its platform and the systems of its key data processing partners to identify and remediate vulnerabilities.
In the event of a personal data breach that is likely to prejudice the rights and freedoms of affected Players, jli29 will notify the NPC within 72 hours of becoming aware of the breach in accordance with NPC Circular No. 16-03, and will notify affected Players without undue delay where required.
Player responsibility: jli29's security measures protect your data on jli29's side of the connection. You are responsible for maintaining the security of your own device, browser, and jli29 login credentials. Never share your password with anyone — including individuals claiming to be jli29 staff. jli29 will never ask for your password.
10 Your Data Subject Rights
Under the Philippine Data Privacy Act (Republic Act No. 10173), you have the following rights with respect to your personal data held by jli29. You may exercise any of these rights by contacting jli29's Data Protection Officer using the details in Section 13. jli29 will respond to valid data subject requests within thirty (30) days, or within the extended period permitted by applicable NPC issuances where the complexity of the request requires additional time.
Right to Access
You have the right to obtain confirmation of whether jli29 holds personal data about you, and to receive a copy of that data in a comprehensible format, together with information about the purposes of processing, categories of data held, and the recipients to whom data has been disclosed.
Right to Rectification
You have the right to require jli29 to correct inaccurate personal data relating to you, and to have incomplete data completed, without undue delay. You may update basic contact and profile information directly through your account settings.
Right to Erasure
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been processed unlawfully. This right is subject to overriding legal retention obligations, including PAGCOR and AMLA requirements.
Right to Object
You have the right to object to jli29's processing of your personal data where that processing is based on legitimate interests. You have an unconditional right to object to the use of your personal data for direct marketing purposes, and jli29 will cease such processing immediately upon a valid objection.
Right to Data Portability
You have the right to receive personal data that you provided to jli29 in a structured, commonly used, machine-readable format, and to have that data transmitted to another personal information controller where technically feasible.
Right to Lodge a Complaint
If you believe jli29 has not handled your personal data in accordance with the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC). jli29 encourages Players to contact its DPO first to allow for internal resolution before escalating to the NPC.
11 Minors & Age Restriction
jli29 is an online gaming platform strictly restricted to individuals aged twenty-one (21) years and older, as required by PAGCOR regulations. jli29 does not knowingly collect, process, or retain personal data of individuals under the age of 21. Age verification is a mandatory step in the jli29 Account registration process, and jli29 reserves the right to request additional documentary proof of age at any point during the account lifecycle.
If jli29 becomes aware that personal data has been collected from an individual under the age of 21, it will take immediate steps to delete all associated personal data and close the relevant account. Any balance associated with an underage account will be handled in accordance with PAGCOR's applicable guidelines.
If you have reason to believe that a minor has registered on jli29 or that jli29 holds personal data of a minor, please contact jli29's Data Protection Officer immediately using the details in Section 13.
12 Changes to This Privacy Policy
jli29 may update this Privacy Policy from time to time to reflect changes in its data processing practices, legal obligations, or PAGCOR requirements. Where any amendment materially affects your rights or the manner in which jli29 processes your personal data, jli29 will provide reasonable advance notice via your registered email address or via a prominent notice on the jli29 platform.
The effective date displayed at the top of this Policy reflects the date of the most recent revision. Continued use of the jli29 platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy. If you do not agree to the revised Policy, you should cease use of the jli29 platform and may request account closure as described in the Terms & Conditions.
The current version of this Privacy Policy is always accessible at jli29.cam/privacy-policy.
13 Contact the Data Protection Officer
To exercise your data subject rights, raise a privacy concern, request information about jli29's data processing activities, or report a suspected data breach, please contact jli29's Data Protection Officer through the following channels:
- Email: support at jli29.cam — mark your subject line "Data Privacy Request" or "Attn: DPO" for prioritised handling.
- Live Chat: Available 24/7 within your logged-in jli29 Account. For urgent data privacy matters, live chat ensures the fastest initial response. The support team will escalate privacy-specific requests to the DPO.
jli29 will acknowledge receipt of all data subject requests within five (5) business days and will respond in full within thirty (30) days, or such longer period as permitted by applicable NPC issuances for complex requests.
If you are not satisfied with jli29's response to a privacy concern, you have the right to refer the matter to the National Privacy Commission of the Philippines. Information about the NPC and its complaint process is available on the NPC's official website. jli29 will cooperate fully with any NPC inquiry or investigation.
Your Data is Safe at jli29
jli29 is built on transparency, compliance with Philippine law, and genuine respect for your privacy. Sign in to your account or explore our responsible gaming commitment.